Friday, February 10, 2017

ISO Rating (Insurance Service Office)

Today I received the following email from Unknown:  “Charlie,  With all due respect your post and attitudes are becoming incredibly immature with people who disagree with you as well as unbelievable intellectually dishonest.  I am confused as to why you would attempt to lay fault for Arlington not being an ISO 1 on a single firemen, when that is solely at the feet of the City Management.   Furthermore, it might be time for Arlington's leadership to spend some time in self reflections. Not only is Fort Worth rated as an ISO 1 City, but so are your neighbors to the east, Grand Prairie.”

The ISO stands for Insurance Service Office which is a for profit organization that looks at various Fire Departments and rates their attributes.  This is an antiquated system that many insurance companies don’t use any more.  The largest underwriter in the U.S. is State Farm Insurance and they use a system called Public Protection Classification which divides the city into zip codes.  The ISO rating uses four main classifications:  (1) Emergency Communications 10 pts, (2) Fire Department 50 pts. (3) Water Supply 40 pts and extra points for (4) Community Risk Reduction.  An ISO difference from a 1 rating to a 2 rating does not change insurance rates of residences 1 penny.  

So let’s look at each category: (1) Emergency Communications,   Arlington has an exemplary communications system that is accredited every 3 yrs.  We updated our communication 2 yrs. ago with a new digital communications system and is one of six cities in the U.S. with EMAP accreditation.  (2) Fire Department,  This has to do with mostly training type/personnel and response times.  When it comes to our firefighters and department I will stack them up against any department in the U.S.  (3) Water Supply This mostly deals with flow supply for fire suppression, and the number of fire hydrants near suppression points.  Community Risk Reduction,  these extra points deal with fire prevention, safety education, and investigation.  Now let’s look at the last ISO rating accomplished in Arlington.  The score was 84.4.  Communications received 7.6 pts.  Water received 36.2 pts. but the biggest reduction was the Fire Department itself with a 38.7 pt. rating out of 50 possible pts.  The biggest reduction was in the amount of training per firefighter.  This would indicate that the Fire Chief and the Firefighters aren’t doing enough, right?  Wrong!  The last report was accomplished in 2007 before Don Crowson was the Chief.   The remaining points were added in community risk.

What I am saying is that we have a great fire department in this city and Civil Service will do nothing to improve it and everything to tear it down.  One bad apple can spoil the barrel.  Civil Service allows for Permanent Employment.  Nobody Deserves Permanent Employment!!  VOTE NO ON CIVIL SERVICE IN MAY.

Now let's discuss reasons why Arlington Leadership DOESN'T need to, " spend any time in self reflection."
Heart Safe Award:  The City of Arlington became the first large city in Texas to be designated a HEART Safe Community. This was made possible through extensive efforts to increase cardiac arrest survivability. The city was recognized during the North Central Texas Trauma Regional Advisory Council’s Semi-Annual Meeting.

AMA's Nathan Davis Award:  Next month Chief Crowson will travel to Washington DC and receive the Nathan Davis Award.  He will be nationally recognized for Outstanding Government Service  as an individual who has made a difference in their community. Since 1989, the award has been an annual celebration of elected and career public servants on the federal, state and local levels, who have contributed greatly to public health, promoted the art and science of medicine, or developed a project to improve the health of a community or population. 

EMAP Accreditation:   Arlington is the sixth city in the nation to receive this accreditation on its own.  The emergency management program uses the accreditation to prove the capabilities of their disaster preparedness and response systems, which results in stronger capabilities and accountability. Accreditation is a means of demonstrating, through program assessment, documentation and onsite assessment by an independent peer review team, that a program meets national standards EMAP is the only accreditation process for emergency management programs.

CALEA Accreditation: The purpose of CALEA’s Accreditation Programs is to improve the delivery of public safety services, primarily by: maintaining a body of standards, developed by public safety practitioners, covering a wide range of up-to-date public safety initiatives; establishing and administering an accreditation process; and recognizing professional excellence.

Community Health Program Outstanding Achievement Award from U.S. Council of Mayors:  Arlington was one of five national cities with populations of 100,000 or more to receive the U.S. Conference of Mayors’ 2016 Outstanding Achievement Award.  The American Dream City was recognized for its Community Health Program, a voluntary, no-cost enrollment in-home paramedic preventative care service. 

World Record for CPR Training:   At 11 a.m. Tuesday, Nov. 17, 2009 Arlington broke the previous record when 4,626 eighth-graders converged on Cowboys Stadium to learn cardio-pulmonary resuscitation techniques as part of a citywide initiative called CPaRlington.  Organizers invited every Arlington Independent School District eighth-grader to participate in this massive training exercise. A Guinness World Records official adjudicator witnessed the event and validated the achievement.

TML Municipal Excellence Award for Public Safety for AISD Fire Academy:   The Texas Municipal League recognized Arlington for its groundbreaking Fire Academy program  with a 2014 Municipal Excellence Award in Public Safety for cities with more than 25,000 residents. The honor distinguishes the City for its efforts, along with local partners, Tarrant County College and Arlington Independent School District, to develop a fire academy for high school students.  The unique program trains high school students from Arlington’s six high schools on firefighting and emergency medical care and enables graduates to immediately enter the workforce after successfully completing the program.

Does Grand Prairie or Ft. Worth claim any of the above.  Now let me say under no uncertain terms that the members of the AFF work for The Best Big City in the South (Money Magazine), you have a great job watching over the safety of Arlington residents, department Leadership is Nationally Recognized and you are paid handsomely for your efforts.  It is about time you started appreciating what you have, and stop acting like children.   YOU call Me, "incredibly immature and unbelievably intellectually dishonest." 



  1. Arlington District 1, brace yourself for the next union attempt at fake Civil Service news: they are asking for health care horror stories from their members in order to paint a picture of poor benefits from the tax payers.

    Arlington has highly
    Comparable pay and benefits just look around.

    It's fake news!

    Civil service laws do not mandate all benefits such as health insurance. Read the law!

    That union is not telling the truth to those they are targeting. They are targeting only the petition signators and spinning false realities.

    Shame on the union. More lies by the bully executive board.

    I wish the members would wake up and vote for new and honest leaders.

    All the e-board bullies want is a throwback 1980s Dept. With permenant employment. They are even lieing to the new guys and gals that have diverse backgrounds. Civil service will slow down minority recruitment!!!!!!!

    Heck their president has never taken a promotional test and still thinks he knows best!

  2. I think these are accurate statements. Civil Service doesn't have anything to do with medical benefits. All of the city staff have the same medical options and civil service will not change any of them.


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